Apartment resident chat widget

Let prospects ask someone who already lives there.

ResThreads adds verified resident profiles and private chat to your apartment website, so prospects can resolve the lived-experience questions that block tours and leases.

Inline or corner layoutLive in a dayNo PMS project

A different kind of chat

Your leasing tools know the property. Residents know the experience.

A conventional apartment chatbot can share rent, availability, policies, amenities, and tour times. A leasing agent can explain the application process. Neither can credibly answer what it feels like to take work calls from a fourth-floor one-bedroom or use the package room during the holidays.

ResThreads routes those experiential questions to residents who opted in to answer them. The prospect gets a candid peer perspective while your existing leasing tools keep doing the jobs they do best.

How it works

From anonymous visitor to attributable lease.

1

Prospects browse residents

Profiles highlight room type, time at the community, interests, and firsthand context that helps a prospect choose whom to ask.

2

Private conversation begins

A short sign-in creates a named prospect. Automated guardrails screen each exchange for safety and fair-housing concerns.

3

The lease gets attributed

Guest-card delivery and funnel tracking connect the conversation to tours and signed leases without sharing private transcripts.

Two presentation options

Put resident access where it fits the property journey.

Use the same resident program in either format and switch later without rebuilding the experience.

Inline resident directory

Place a full, browsable set of resident profiles directly in a page section—ideal for visitors comparing floor plans or researching the community.

Compact corner widget

Keep resident chat available in the lower-right corner as prospects move through pricing, amenities, neighborhood, and application pages.

Transparent pricing

Priced around the outcome your team already measures.

$199/moper community with unlimited team seats
$149per attributed signed lease
<1 hourof your team’s time to install

Common questions

What property teams ask before installing resident chat.

Does this replace our AI leasing chatbot?

No. ResThreads is designed to sit alongside it. Your AI assistant handles factual and transactional questions; residents handle personal, experiential questions.

Can management read the conversations?

No. Management receives the prospect record, attribution, and anonymized themes—not private conversation transcripts.

How does it reach our leasing workflow?

Guest cards arrive through the community’s leasing inbox, which major property CRMs already ingest. A direct PMS implementation is not required to launch.

See the widget on a familiar property site.

Paste a community URL and ResThreads will build a branded live preview using its public name, colors, photography, and floor-plan language.

Create my preview